CUSTOMER CARE

LOOKING FOR THE BEST SOLUTION?

Our commercial team can help you decide the best quality-price ratio, performance that the market can offer.

Dorcas is proud to offer youthe best products in electric strikes, electric locks, electromagnetic locks, access control, door closers and power supplies.

A big range of products to suit the needs of each customer. Products made with the latest technology, previously tested before being put on the market and adapted to each situation and every need wherever our customers are.

We are engaged with technology, we listen to the suggestions of our customers and do not stop innovating to provide excellence in each of our products, electric strikes and accessories.

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Technical advice on projects

Dorcas has a technical advisory service for our clients when creating and developing their own project. Let us know your needs and we will offer the required products. We will inform you about the most optimal way to carry it out.

After-sales global support

We offer support after trusting our products thanks to our Dorcas customer service. Therefore, we manage any technical issues that may arise in a short time. Your satisfaction is for us, our aim. Always count on us.

Training courses

We offer product training courses in our facilities for all customers upon request.

Why not learning more about the operation and installation of our products? Contact us and we will inform you.

Product customization (OEM)

In our long history of over 45 years, Dorcas has a great experience in customizing its range of products, working with our customers and carrying out quickly and effectively this process for a high level of satisfaction among our customers.

Flexibility

Dorcas also lead tailor-made projects of products to solve particular problems. Thanks to the great flexibility that characterizes us, we have brought new electromechanical solutions to many customers.

Costs analysis

We perform costs analysis free of obligation to each customer, always offering the best solution and the best prices. Electric strikes, electric locks, electromagnetic locks, access control, door closers, power supplies and accessories for individuals and businesses.

With our cost analysis, the client avoids unnecessary costs and makes sure to have adequate services that best match their needs.

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The electric strikes leading company

Our technical and professional team knows how to guide you on the best solutions for your optimun development.

About Dorcas

See our product range

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CONTACT US AND TAKE ADVANTAGE OF OUR TERMS AND ADVICE

Can we help you? If you want to place an order, ask information about a product or want to make any suggestions about our products…

Call us or fill out the form

DOWNLOAD DOCUMENTATION

Declaration of conformity

Electric strikes information

Contáctenos

Your e-mail address can be included in a file owned by M.E.DORCAS, S.L. The users may exercise their rights of access, opposition, rectification, cancellation and revocation of their authorization at any time with no retroactive effect in accordance with Law 15/1999 of December 13th Protection of Personal Data, it can be done by sending a letter for that purpose, accompanied by a photocopy of your identification document to C / José Serrano, 6, C.P. 46392 Siete Aguas (Valencia) SPAIN.